Terms of Service
Welcome to MarketAutoHub. These terms establish the clear and fair rules for using our email marketing platform.
Important: Read Carefully
By creating an account or using our services, you automatically agree to these terms. If you disagree with any point, do not use our services.
1. Use of Service
Permitted Use
- Legitimate email marketing campaigns for your business
- Communication with customers who consented to receive emails
- Newsletters and relevant promotional content
- Follow-up and nurturing automations
Prohibited Use
- ❌ SPAM or unsolicited emails
- ❌ Illegal, offensive or malicious content
- ❌ Phishing, fraud or scam attempts
- ❌ Sharing account credentials
- ❌ Attempts to bypass system limits
- ❌ Resale or sublicensing of the service
2. Account Responsibilities
Your Responsibilities
- • Keep credentials secure
- • Accurate and updated information
- • Comply with privacy laws (GDPR)
- • Report suspicious activities
- • Backup important data
Our Responsibilities
- • 99.9% service availability
- • Qualified technical support
- • Data protection and backup
- • Problem notification
- • Continuous improvements
Password Policy
We recommend strong passwords with at least 8 characters, including letters, numbers and symbols. Enable 2FA for maximum security.
3. Payments and Cancellations
Billing Policy
- • Monthly prepaid billing
- • Credit card or invoice
- • No cancellation fees
- • Proportional refund
- • Automatic invoice
Cancellation
- • Cancel at any time
- • No penalty or bureaucracy
- • Data kept for 30 days
- • Free data export
- • Email confirmation
Satisfaction Guarantee
Not satisfied in the first 30 days? We refund 100% with no questions asked. Your satisfaction is our priority.
4. Suspension and Termination
Reasons for Suspension
- Violation of terms of use
- Suspicious or fraudulent activities
- Non-payment after 7 days past due
- Confirmed SPAM complaints
Fair Process
Before any suspension, you will receive:
- • Email notification with details
- • 48h deadline for correction
- • Opportunity to contest
- • Support for resolution
5. Limitations and Disclaimers
The service is provided "as is". While we strive to offer the best possible experience, we cannot guarantee that:
- • The service will be 100% interruption-free
- • All emails will be delivered (depends on external factors)
- • Third parties will not try to interfere with the system
- • Email providers will not change their policies
Our guarantee: We do everything in our power to maintain the best possible service and resolve any issues quickly.
Questions about the Terms?
Our legal and support team is always available to clarify any point of these terms.