Privacy Policy

Your privacy is fundamental. This policy describes how we collect, use and protect your information with full transparency.

Last updated: December 30, 2025

Policy Summary

Minimal Data

We collect only what is necessary for the service

Total Security

Encryption and maximum protection

Transparency

You always know what we do

Your Rights

Total control over your data

1. Information We Collect

Account Data

  • Name, email and password (encrypted with secure algorithm)
  • Payment information (processed by PCI-certified provider - we do not store card data)
  • Configuration preferences and timezone
  • SMTP settings for sending emails (encrypted)

Usage and Analytics Data

  • Campaign statistics (open rates, clicks, bounces)
  • Approximate geolocation of opens and clicks for analytics
  • System logs for monitoring and security
  • Technical data (IP, browser, device) for analytics

Contact Data

  • Contact lists you import (emails, names, categories)
  • Interaction history with your campaigns
  • Contact unsubscribe preferences

2. How We Use Your Information

Service Delivery

  • Sending email marketing campaigns
  • Generating reports and dashboards
  • Tracking opens and clicks
  • Personalized technical support
  • Data backup and recovery

Improvements and Security

  • Deliverability optimization
  • Domain and SSL monitoring
  • Fraud and spam prevention
  • Rate limiting and DDoS protection
  • System performance analysis

Integrations and WordPress

If you connect your WordPress account, we collect post data to facilitate newsletter creation. You can disconnect at any time.

3. Data Sharing

Fundamental Commitment

We NEVER sell, rent or share your personal data with third parties for commercial purposes. This is our absolute guarantee.

Limited Sharing

Service Providers: AWS, SendGrid and other technical partners (only necessary data, with confidentiality contracts)
Legal Requests: Only when required by law or valid court order
Business Transfer: In case of merger/acquisition (with prior notice)

4. Your Rights (GDPR)

Access

View all data we have about you

Correction

Correct incorrect or incomplete data

Deletion

Permanently delete your data

Portability

Export your data in readable format

How to exercise your rights: Contact us through email support@marketautohub.com or through our help center. We will respond within 15 days.

Privacy Questions?

Our privacy team is always available to clarify any questions about how we protect your data.

support@marketautohub.com
Response within 24h